Financial Client Satisfaction Index
Terms and Condition for Use
User Agreement

The purpose of the Financial Client Satisfaction Website is to allow subscriber organizations to conduct surveys among their customers and to compare the results of those surveys with the combined results of other member organizations and industry averages. No information regarding a respondent's name, address, social security number or any other specific customer identifier is obtained. The survey seeks client opinions and generalized demographics only. The operators of this website, and any successors, agree to maintain the privacy of all individual organization data submitted to the website; and not to disclose the individual results of any subscriber organization to anyone. The operators may, however, combine the data from individual members to produce and publish industry averages. A member organization is any organization which subscribes to the service and pays the required membership fees. The information contained on and published from this website is maintained for the exclusive use of the subscriber organizations. Subscribers are expressly permitted to download and use for internal purposes any data from the website. Users are not permitted to publish, retransmit, redistribute, or otherwise reproduce any information from the Financial Client Satisfaction website in any format to anyone outside their organizations. The operators of the website do not make any express or implied warranties (including, without limitation, any warranty or merchantability or fitness for a particular purpose or use) regarding information from the Financial Client Satisfaction Website. Information from the Client Satisfaction Website is provided to members "as is"; the operators will not be liable to any member for any interruption, inaccuracy, error, or omission, regardless of cause, in information from the website or for damages resulting there from. The submission of your organization’s sign up information constitutes your acceptance of the terms of this agreement as a agent for and on behalf of your organization.